Arnold Kransdorff

Arnold Kransdorff is the expert practitioner of knowledge management who first identified the phenomenon of corporate amnesia. This was documented in his first book, Corporate Amnesia.^[1]^[2] In 2006 he wrote Corporate DNA: Using Organizational Memory to improve poor decision-making.^[3]

He owns the consulting firm 'Pencorp'.^[4]

References

^ ‘Corporate Amnesia: Keeping know-how in the company’, Butterworth Heinemann ISBN 0-7506-3949-0
^ Corporate Amnesia book website
^ 'Corporate DNA: Using Organizational Memory to improve poor decision-making', Gower Publishing ISBN 0-566-08681-6
^ Pencorp (Arnonld Kransdorff's consulting firm)

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Name	Kransdorff, Arnold
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